This Privacy Policy explains how True Redesign (“we”, “us”) handles personal data collected through https://trueredesign.com. It is written to comply with the EU General Data Protection Regulation (GDPR) and equivalent laws.
1. Data controller
True Redesign is the data controller for personal data collected through this site. For any privacy-related question, write to welcome@trueredesign.com.
2. What we collect
- Contact form submissions. Name, email, organisation (optional), conversation type, message.
- Newsletter subscriptions. Email address and the page that originated the subscription.
- Usage analytics. Anonymised page-view, device, and traffic-source data, only if you consent to analytics cookies.
- Server logs. Standard request logs (IP address, user-agent, timestamps) retained briefly for security and abuse prevention.
3. Legal basis
We process your data on the basis of your consent (for newsletter subscriptions and optional analytics) and our legitimate interest in responding to your enquiry (for the contact form) and operating the site securely.
4. How we use it
- To respond to your message or enquiry.
- To send you Perspectives, if you subscribed.
- To improve the site (only when you consent to analytics).
- To keep the site available and secure.
5. Who we share it with
We share data only with the processors needed to operate the site, under data-processing agreements: Brevo (newsletter + transactional email), Vercel (hosting), Google Analytics (only with your consent), and our headless WordPress host. We do not sell or rent your data.
6. Retention
Contact-form messages are retained while a conversation is open and for a reasonable period afterward for record-keeping. Newsletter contacts are retained until you unsubscribe. Anonymised analytics are retained per our analytics provider's default settings.
7. Your rights
Under GDPR you have the right to access, correct, delete, port, or restrict the processing of your personal data, and to object to processing. To exercise any of these rights, write to welcome@trueredesign.com. You also have the right to lodge a complaint with the data protection authority in your country.
8. Cookies
See our Cookie Policy for the cookies we set and how to manage them.
9. Changes
We may update this policy as the site evolves. Material changes will be flagged on this page with a new “Last updated” date.